Contact Us
Darking Lightning Headquarters
2200 Western Ave, Suite 200, Seattle, WA 98121
206.508.1318
gino12212757@gmail.com
FAQ
We ship the majority of our domestic orders using USPS. Please do not hesitate to contact us at gino12212757@gmail.com if you have any needs.
We'll get back to you within 48 hours.
When we create the shipping label, you would receive an email containing your tracking information from ShipStation; but sometimes these emails get stuck in the spam folder, so if you don’t see it at first, please make sure to Check your mailbox here. After receiving this email, it may take several hours for the tracking number to appear in the system.
We will try our best to ship all orders on the same day or the next working day from Monday to Friday to ensure that our customers receive their products as soon as possible. If due to national holidays or other reasons, the USPS does not open and cannot run the mail normally, the goods will be received on the next working day. We ship from LA PUENTE，CA 91746.
We will ship within 24 hours except Sunday. In the United States, most orders will be received within 2-5 business days.
Please understand that once we hand over the order to USPS, we will not be able to further control the delivery process or delay. If your package seems to be sent the wrong route, please contact USPS directly. If there is a delay or problem in delivery in the United States, their customer service phone number is 1-800-275-8777, but if your package is delayed/no activity for a week, you can also contact us at any time, or more.